Hi Bianca,
We do a similar thing here and if I've understood correctly, I think you need to run a face-to-face report to see multiple attendance data per learner in a single course, when the course is not part of a certification.
We setup certifications for courses that require re-certification at certain periods for example First Aid every 3 years. This works beautifully and can be tracked nicely in Course Completion and Certification reports.
We also have instances where a single course requires a learner to 'Fully Attend' different session topics over a few months, as well as participate in some follow-up teleconferences before the course marks as complete. For this, we have a single course which contains a face-to-face activity for every session topic/teleconference and in the Course Completion conditions, each face-to-face activity must be marked as complete for the course to be marked as complete. If we want to report on this, a course completion report will show the final date of completion, and a face-to-face report will show the dates/times each learner attended each of the face-to-face activities.
Finally, we have lots of ad-hoc face-to-face training and in-services that happen, that don't require re-certification, but staff may attend multiple times. We don't need (or want) to create a course for every single ad-hoc session and in-service that happens across our organisation (>50 different sites). So we have a 'general' course per topic and staff can have their attendance recorded multiple times against a single face-to-face activity. For example, the course may be called 'Wound Care - General' and the different sessions our sites may run on an ad-hoc basis could be 'Skin Conditions', 'Wound Dressing', 'Wound Care Fundamentals', and the list goes on. When the sessions are setup in the 'general' course, we use a custom face-to-face field labelled 'Session Name' to capture the official name of the session. The only way we've been able to see this reflected in reports is to run a face-to-face report as you'll see multiple attendance records for those staff who attended multiple times (and we have the Session Name custom field setup as a column in the report). In this scenario, the Course Completion report will only display the initial completion date when the learner initially achieved the course completion conditions, unless of course the course is part of a certification.
Cheers,
Michelle