Hello,
My team and I are looking for suggestions on how to manage the Declared Interest functionality. Our reports have hundreds of entries and our biggest issue is removing users who are no longer interested.
We can't really rely on them to withdraw interest themselves as this requires a lot of follow ups. Right now we are stuck manually removing these users from our report by logging in as them and withdrawing interest.
I would love to know how other admins are dealing with this. There are even inactive users that come up on the report from 3+ years ago. Is there a way to clear a large number of entries from this report on the LMS?
Additionally, can you share some general ideas on your workflow with this report and how you follow up with users from month to month?
Thank you!
Laura N.