Hello
I'm hoping that someone can come up with a solution for me.
We have quite a few Initial courses followed by a refresher course which we want to hold in a certification. The trouble is that if someone's certification expires, we don't want them to have to complete the initial course again.
Our certifications hold a skill which is granted with the initial course and obviously has an expiry date.
Does anyone else have the same problem and found a solution?
Regards
Debbie
Hi Debbie
It is possible to define courses in the Original certification path and courses in a Recertification path
Then if you untick the box 'Use the existing certification content' in the Recertification path only the courses from the Recertification path will be required without the initial courses.
Regards
Many thanks for your speedy response Craig. I thought that box just made it easier to add the courses if the recertification path repeated. So it really has a second function, namely, whether someone just repeats the refresher OR has to go back and complete the initial if they fail to certify on time? Sorry, I just want to be really clear on this as I'm about to set up 70 certifications!
Regards
Debbie
Hi Deborah
Yes that is right the primary courses (the ones in the initial Certification) only need to be done again if the certification expires.
There are quite a few recertification scenarios that are detailed here
If things do change or are not behaving as expected then there is a certification completion editor that can be used to edit records and highlight any issues and fix some automatically.
regards
