Best practice forum (Archived)

Totara LMS not loading in Chrome

 
Mayeso Afolayan
Totara LMS not loading in Chrome
by Mayeso Afolayan - Wednesday, 11 March 2020, 12:10 PM
 

Hello. A few of our users recently started experiencing an issue where our Totara LMS site will not load in Google Chrome. Whenever some of our users, myself included, try to load Totara in Chrome, the tab continues to refresh without loading the page. In the meantime, our workaround is to load Totara in Internet Explorer or Edge. I've observed this only affecting the Totara LMS site at this time; all other sites are able to load.

Do you know how this issue can be resolved? I appreciate any insight into this matter, and thank you in advance.

 
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Mayeso Afolayan
Re: Totara LMS not loading in Chrome
by Mayeso Afolayan - Thursday, 12 March 2020, 5:07 AM
 

Update: Moonami Support was able to resolve this issue for me. Moonami determined that this issue was caused by an issue between the latest version of Google Chrome and Totara. After reaching out to Moonami for support, the site loads again.

 
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Craig Eves
Re: Totara LMS not loading in Chrome
by Craig Eves (Totara Support) - Thursday, 12 March 2020, 2:53 PM
Group Totara

Hi Mayeso

There was a problem preventing login to Totara that aren't ruining HTTPS using Chrome 80.

This was fixed the February 2020 release with TL-23764 see the  Release notes for more details

Regards


 
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