We have a user that can't retake the entire course. We need him to re-take the entire course, but scorm will not reset.
To date we have:
- Adjusted certification date to reflect certification is newly assigned
- We deleted his scorm attempts in the Grades section
When the scorm course is reopened it still shows as complete. All he has to do is click into the course and it remarks him complete. How can I adjust this?