Totara Learn Open Discussions

Outlook/Totara bug?

 
Larry Mitipelo
Outlook/Totara bug?
by Larry Mitipelo - Wednesday, 3 June 2020, 7:05 PM
Group Most Helpful Contributor 2021Group Most Helpful Contributor 2022Group Most helpful contributor 2023

Hi,

I had someone who had received an update for a change of a session detail. They noted that the end date that was on Outlook meeting differed from the session's end date in our LMS.

I ran a test and found out when I change a session's time, the end date in the Outlook meeting displayed incorrectly.

I've attached an example.

I was wondering if this is known issue or something else entirely that I'm just missing.

Thanks,
Larry

Vladimir Puaca
Re: Outlook/Totara bug?
by Vladimir Puaca - Thursday, 4 June 2020, 9:31 AM
Group Most Helpful Contributor 2021

Hi Larry, 


I am not sure as you did not provide the image of the setting in the LMS. 


We had some similar issues in the past. It could be that Totara is not sending the right data in the Outlook invite - in that case we contacted our vendor. 

At other times it was just some silly mistake by one of the administrators or course creators. 


That's my experience at least. 


Best, 

Vladimir