Best practice forum (Archived)

Totara Errors

 
David
Re: Totara Errors
di David Shaw - Thursday, 5 August 2021, 02:16
 

Hi Thomas,

If you look at the job assignments for the first two learner accounts I expect you will see that they have more than one job assignment with the same ID number which needs to be unique for a user i.e. a single user account can't have the same ID for more than one job assignment record as HR import won't know which one to update.  FYI the same ID can be used across different user accounts.

The last error means that the upload would have created a loop in your management hierarchy e.g. A manages B who manages A.  This can be as simple as this example but can also be a very long list of job assignments going through lots of user accounts.  Have a look at who was going to be set as their manager and for which job role and follow the tree up.

David