Best practice forum (Archived)

Can't Edit a Certification Date

 
Raechel Wilson
Can't Edit a Certification Date
by Raechel Wilson - Monday, 6 December 2021, 1:29 PM
 
Some of our users have been given permissions to edit certification dates to backdate them if necessary.


I have given these users the relevant permissions and assigned them at a course level as per the totara 12 instructions but the cog to edit the certification is still greyed out.


Am I missing something? Is there something else I need to do for the user to be able to access this cog?




 
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Craig Eves
Re: Can't Edit a Certification Date
by Craig Eves (Totara Support) - Monday, 6 December 2021, 2:57 PM
Group Totara

Hi Rachel

This may be due to the set up of the Certification - the Assignment due date may be based on an event such as a number of days after first login so not able to be changed.

The actual due date for assigned users can also be extended only 

Do you think this explains why the dates aren't able to be changed - to investigate further are you able to create a support ticket with details of the certification settings and version of Totara. 

Regards



 
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