Totara Learn Open Discussions

Tracking Documentation with Reminders

 
Kim Scott
Tracking Documentation with Reminders
by Kim Scott - Thursday, 31 March 2022, 12:33 PM
 

Hello, 


I have a client who would like to track when their vendor documentation (i.e. certificate) expires. We have the following requirements: 

  1. Table or database with the name of the company and expiration date of the certificate

  2. Remind them (via email notifications) 30 days in advance that the certificate is about to expire

  3. Can we make it send a reminder/email to an outside person?


Any idea on features or solutions that could handle these requirements? 

Craig Eves
Re: Tracking Documentation with Reminders
by Craig Eves (Totara Support) - Thursday, 31 March 2022, 6:31 PM
Group Totara

Hi Kim

  1. Table or database with the name of the company and expiration date of the certificate
    It is possible to create a report using the Certification Completion report and exporting report to a file 

  2. Remind them (via email notifications) 30 days in advance that the certificate is about to expire
    There is a notification trigger for for certification expiry that can be scheduled for a specified number of days

  3. Can we make it send a reminder/email to an outside person?
    The fields for delivery only include Subject and Manager so the manager would need to forward the email to the external user

Regards