Suggest Totara Learn features

System/Course/Seminar Notifications - additional recipient choices

 
David Wallace
System/Course/Seminar Notifications - additional recipient choices
by David Wallace - Tuesday, 24 October 2023, 7:32 AM
 

The ability to add different course/seminar roles as recipients to more notifications e.g. Being able to add Facilitator and/or Trainer and/or Course Creator and/or Site Manager to notifications triggered by Booking Start Date - we often have the need to remind one or more of these roles to check pre-learning activity completion before a seminar.

Nathan Lewis
Re: System/Course/Seminar Notifications - additional recipient choices
by Nathan Lewis - Tuesday, 24 October 2023, 5:20 PM
Group Totara

Hi David.

The Booking Start Date notification trigger fires for each learner enrolled in the seminar event. If the recipients you suggest were added to a notification that is based on the Booking Start Date notification trigger then they would receive one notification for each learner, which I'm guessing isn't the intention of your request.

If instead you'd like to be able to notify those recipients about an upcoming seminar event, with just one notification per event per recipient, then I suggest the creation of an "Event Start Date" notification trigger. This could be used to send notifications to any of the recipients you mentioned, and could be scheduled both before and after the start of the event. A corresponding "Event End Date" notification trigger could be useful as well.

Nathan