Totara Learn Open Discussions

Username error

 
Cathy Cheo-Isaacs
Username error
by Cathy Cheo-Isaacs - Friday, 10 May 2024, 8:45 PM
 

I have a user whose email contains a plus (+) sign. Because Totara doesn't accept special characters other than underscore, period, and @, I am unable to add them as a user. We need to use their email address as their username so users can sign in with SSO. Is there a workaround for this?


Craig Eves
Re: Username error
by Craig Eves (Totara Support) - Sunday, 12 May 2024, 2:49 PM
Group Totara

Hi Cathy

There is a setting Allow extended characters in usernames that should help here.

Regards