Totara Learn Open Discussions

Notification due to rule violations in the audiences

 
Baris Topdan
Notification due to rule violations in the audiences
by Baris Topdan - Wednesday, 31 July 2024, 1:23 AM
Group Partners

Hello everyone,

We have received 3 notifications + emails stating that there are rule violations in certain audiences and therefore the member lists are not being updated. We have not changed anything in these audiences and the mentioned rulesets are still fine.

Does anyone know if the notifications will continue to be sent if the problem persists, or will they only be sent once? Because that would be a way to determine if the problem only occurred once because some sort of update or something happened, but the members of the audiences are now being updated again.

Many thanks in advance.


Craig Eves
Re: Notification due to rule violations in the audiences
by Craig Eves (Totara Support) - Thursday, 1 August 2024, 5:56 PM
Group Totara

Hi Baris

Is it possible that the broken rule may have been fixed for example if the broken rule was something like the organisation being a certain value and the organisation value was deleted and then added back to fix it by someone else. The rule would appear to be Ok when checked.

I would expect the notification to go out once for each time a rule is found to be broken.

regards