Hi,
I hope someone has an idea about the following issue:
In the system, I have a competency with two achievement paths.
Example:
Path 1: Completion of all four courses
ORPath 2: Completion of one course
The user has completed all the courses from both paths.
Screenshots of the Report Competency Status, Activity Log, and Competency Profile are attached.
Does anyone know why the user still has the status "Not Proficient" despite completing all the required courses for both paths?
All cron jobs are running correctly.
Additionally, this is not an isolated case—several users are experiencing the same issue.
What could be causing this problem?
I hope someone can help!
Thank you!
Best regards!
