We created a Help page in Site pages with this type of information. We then customized a new tab at the top for help, but you can even create an HTML block on the My Learning page that contains a link to your help content.

-Chris

Dear Heejung,

Here are some ideas and directions for you to consider. These are just a selected few pointers from an extensive implementation guide we use with our clients when implementing Totara.

First of all, make a list of the personas affected by the LMS. i.e the types of common users of the platform. Often this may include employees/learners, line managers, senior managers, trainers, HR staff, Superusers, or perhaps clients.

For each persona think consider the following:

• What are the most important benefits the LMS offers them?
• How will it support their learning and performance needs?
• What messages can you use to deliver those benefits?
• What are the most common actions they are expected to perform on Totara, and how can you build and support their knowledge and skills to perform those actions?

Secondly, I often like to look at an LMS implementation from a change management perspective. You can use a change management framework (for example John Kotter's) to plan and support the change management, to drive for the change and to secure it over time. So you might try to clarify the burning platform for the change, build a coalition, create a vision for the change, use change agents, and so forth.

Hope this helps,

Amir